John Maxwell Leadership Bible: (Proverbs 15:1-7)
God rightly expects leaders to manage conflict within their organizations. But how can you best accomplish this?
A good place to start is Proverbs 15:1--yet while we often quote this verse, we seldom practice it. Sometimes only the leaders are given liberty to express anger; and sooner or later this kind of unhealthy environment comes back to haunt them. Leaders must create safe places for communication. Master communication and you manage conflict. Look at the first seven verses of Proverbs 15 and not its counsel about managing conflict:
I have found from experience when dealing with clients on retirement planning that communication is the most important in the process. Remaining calm when a conflict arises is contagious and improves the relationship with my clients. Being truthful and accurate is necessary at all times and circumstances.
When problems arise, it is best to fix the problem and not try to place blame for the circumstances. I strive to always be teachable and open to correction, being quick to apologize when wrong.
I try to place value to everyone who contacts me and arrive at the best plan even where there is disagreement. Disagreements that cannot be overcome results in a plan that will not achieve the goals being sought. These disagreements can be overcome with words that share the knowledge and experience that has been achieved through years of developing plans that achieve these goals.
There are no "cookie cutter" plans that are designed to fit all clients. Each plan must be designed and implemented to achieve each individuals goals to reach retirement with enough funds and income to make certain the retiree can remained retired. Each case is challenging and brings excitement in achieving the desired goals.
Have a great day!